Privacy Policy

What we collect

• Account info (name, email, phone) when you create an account.
• Transaction info for ticket purchases and refunds (payment processing is handled by third parties like Stripe).
• Verification info for age/identity where required for safety and compliance.
• Usage data (pages viewed, clicks, device/browser) to improve reliability and user experience.

How we use information

• Provide ticketing, event hosting, account features, and support.
• Prevent fraud and enforce safety policies for hosts and attendees.
• Improve performance, fix bugs, and build new features.
• Send essential messages (receipts, event updates, security alerts). Marketing is opt-in where required.

Sharing

We share the minimum required with service providers (payment processing, identity verification, email delivery) and only as needed to run Soniv. We don’t sell personal data.

Your choices

• Request access, correction, or deletion of your account data.
• Control marketing preferences in your profile settings (when available).
• Contact support for privacy questions.