Get organizer access
Start with a SONIV account and the necessary host permissions. Depending on your role or account, you may need to complete verification and payment-provider setup before certain actions are available.
Workflow walkthroughFrom first setup
From first setup
to the final scan.
A guided tour of the decisions and tools involved in running a ticketed event. This is a process guide, paired with SONIV's existing fictional-event simulator.
Build an event
Set the title, location, date, session and ticket terms. Confirm the capacity and organizer responsibilities before publishing. Use the planning checklist to avoid missing attendee-critical details.
Decide the price
Check break-even assumptions, ticket face values and any buyer-side service fees. The budget calculator and fee explorer cover these questions separately.
Handle purchases
Buyers use the event checkout to obtain tickets when sales are open and inventory is available. Orders, receipts and QR codes follow payment processing and fulfillment rules.
Prepare door operations
Assign appropriately authorized check-in staff, verify QR validation and prepare for duplicates, ticket exceptions and potential outages. Review the door operations guide.
Reconcile and learn
After doors close, account for sold and checked-in tickets, refunds, exceptions, payment settlements and actual costs. Keep an operational record for next month's show.